FOH Director/Manager Maplewood, MN

FOH Director/Manager

Full Time • Maplewood, MN

Hospitality / FOH Manager

Chick-fil-A Maplewood, MN

 

Chick-fil-A Maplewood is seeking a passionate, engaged, and enthusiastic leader to make a difference in our team’s and guests’ lives daily!  As our Hospitality/FOH Manager, you will work in a fast-paced business, with the opportunity to be a part of our high-powered team.

We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. FOH Manager oversees team members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. FOH Manager is in constant contact with the senior leadership team and Owner/Operator as to what is happening in their scope of responsibility and are responsible for the overall flow of the front of house. He/she is tasked with meeting and exceeding our high goals and standards.

 

Pay Type: up to $17.00/hr

Position Type: Full-Time

Our Manager Benefits:

  • Health Insurance Available
  • Sundays Off
  • Positive Work Environment
  • Limited Holiday Hours
  • Food Discounts
  • Opportunities for individual growth
  • Career Advancement Opportunities with Leadership Development Program
  • Access to scholarships at up to $2500 per year

Responsibilities:

 

  • Work with the Owner/Operator and other senior leaders as part of a high-performance leadership team to execute our business strategy
  • Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
  • Develop, oversee, and assign tasks and positions to all FOH team members
  • Oversee the overall dining experience at the front counter and drive thru
  • Works alongside other leadership to ensure appropriate daily and restaurant staffing levels
  • Responsible for inventory management
  • Responsible for the facilities management
  • Complete understanding of each key position in both the front and back of the store
  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs.
  • Verifies completion of all operational assessment tools
  • Demonstrate knowledge of the brand and menu items
  • Maintain regular and consistent attendance and punctuality
  • Greet guests to make them feel comfortable and welcome
  • Follow Chick-fil-A’s operational policies and procedures
  • All other duties as assigned

Qualifications:

  • Experience as a leader in the customer service industry
  • Proven ability to lead in fast-paced environments as part of a team
  • Basic computer competency
  • Self-leader committed to personal growth
  • Ability to multitask
  • Ability to work at a quick, yet efficient and thorough pace
  • Adaptable, dependable, and strong work ethic
  • Positive attitude
  • Willingness to step outside of job role to assist in other roles
  • Effective communicator
  • Customer service-oriented
  • Honors and encourages others to follow the visions and values of the restaurant

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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.