Training Manager Maplewood, MN

Training Manager

Full Time • Maplewood, MN

Who We Are: 

  • One of the fastest-growing quick-service restaurants in the country 
  • Industry leader in Customer Service 
  • Faith-based, family-owned company 

Pay Type: Up to $15, based on experience 

Position Type: Full-Time 

Our Manager Benefits: 

  • Sundays Off
  • Positive Work Environment
  • Limited Holiday Hours
  • Food Discounts
  • Opportunities for individual growth
  • Career Advancement Opportunities with Leadership Development Program
  • Access to scholarships at up to $2500 per year
  • Healthcare (Full-Time)
  • 401k retirement (Full-Time)
  • Scholarships (Part-time or Full-time)
  • Paid Meals (Part-time or Full-time)
  • Monthly Bonus Program
  • PTO

Required Qualifications: 

  • Experience training others
  • Must have open availability 
  • Proven ability to lead in quick-paced environments as part of a team 
  • Basic computer competency 
  • Must be available to open or close  

Duties and Responsibilities: 

  • Primarily responsible for restaurant Operations (about 60% of the time).
  • Oversees all Team Member training.
  • Communicates employee performance and policy/procedure violations to the Leadership Team. 
  • Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels. 
  • Must be an excellent coach, communicator and team builder. 
  • Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks. 
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. 
  • Serves as subject matter expert to leadership for ongoing hospitality and service support. 
  • Responsible for inventory & facilities management. 
  • Schedule evaluations with and provide feedback to FOH/Customer Service team members.
  • Hold FOH team members accountable to all policy standards, for example timeliness, grooming, cell phones, uniforms etc.
  • Complete understanding of each key position in both the front and back of the store. 
  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs. 
  • All other duties as assigned. 

Required Skills: 

  • Self-leader committed to personal growth 
  • Ability to multitask 
  • Ability to work at a quick, yet efficient and thorough pace 
  • Team-oriented, adaptable, dependable, and strong work ethic 
  • Positive attitude 
  • Willingness to step outside of job role to assist in other roles 
  • Effective communicator 
  • Customer service-oriented 
  • Honors and encourages others to follow the visions and values of the restaurant 


Tags: chick-fil-a, chic fil a, chickfila, leader, manager, director, supervisor, food service, fast food, quick service


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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.